SmartNumbers

What is a Smartnumber?

Ever seen a 1300 number that spells a word? These special numbers are referred to as Smartnumbers or phonewords.

Smartnumbers are a great way to attract customers to your business by advertising your phone number that spells your business name, or a word that is catchy like 1300 COFFEE (1300 267733). They are a fast and effective way of achieving a stronger brand presence in your market.

The best Smart Numbers are the clearest and simplest. They help to recall your brand, your services and products, and the fastest way to get in contact with you from anywhere in Australia.

Smartnumbers are unique phone numbers that are considered the ‘Crème of the crème’ 13, 1300, and 1800 numbers available. These inbound numbers come in the form of ‘phone words’ which spell out your business name or service, for example 1300 Voice Connect (1300 864 232). They make it easier for people to remember your business, especially if your phoneword complements your marketing strategy.

Smartnumbers are highly memorable numbers that don’t always spell a phoneword. They can be numbers that come in repeating or sequenced numerical arrangements like 1300 50 10 50 or be a special number that is easy to recall, such as 1300 331 441 or 1800 33 11 33.

How do Smartnumbers work?

Similar to regular 13, 1300, and 1800 numbers, Smartnumbers offer the same flexibility when it comes to call management.

Calls to your Smartnumber are automatically redirected to one or more of your preferred phone lines. These include landlines, mobiles, VoIP phones, or a call answering service. The cost of calls to your Smartnumber will depend on the inbound service plan that you select.

These numbers stay yours for the entire life of your business as long as the service is activated within three years of allocation. Smartnumbers that remain inactive for a continuous period of three years will be returned to the ACMA and become available for purchase to other businesses.

What is the cost of a Smartnumber?

Depending on the type of Smartnumber you want it can cost from $250 up to $50,000!

The cost of each Smartnumber is known upfront. That way you can purchase one that fits your budget.

The monthly ongoing charges are according to which type of service you choose – 13, 1300 or 1800.

Once you have secured your Smartnumber, Voice Connect will connect & provision it according to your requirements.

How do I get a Smartnumber?

The good news is that Voice Connect can help you choose a suitable Smartnumber, acquire it on your behalf, and then do all the work to get your Smartnumber provisioned exactly the way you want.

Can I lease a Smartnumber?

What if you need a Smartnumber but can’t afford the capital to purchase one?

No problem. Voice Connect can lease the Smartnumber to you at a monthly charge instead of you laying out vital capital funds that can be spent elsewhere.

6 Ways a Smartnumber Works For Your Business

SmartNumber Leasing – The Good & The Bad

The Good – No Upfront Costs

There are normally no upfront costs when leasing a 13 / 1300 / 1800 SmartNumber.

It’s a simple matter of paying a monthly fee and the monthly call charges.

The other advantage is that you can cancel the service once the agreement term expires.

The Bad – Beware of the Pitfalls of Leasing

When leasing a SmartNumber, you are required to sign a term contract committing to paying a monthly lease charge or fee for the number. The fees are dependent upon the quality of the number. It’s common for a number that can be bought for $250 to be leased for the same amount per month.

If you can afford it, we strongly recommend that you purchase a SmartNumbers upfront and avoid leasing. Doing this will save you an enormous amount of money and give you legal rights to the number.

It’s important that you own the ROU (rights of use) of any number you use. You can only legally own the rights and the ROU to a number if you are the purchaser of that number. When you lease a number, you never actually own the ROU or the rights to the number, the leasing party does.

Additionally, by purchasing the number upfront you own the marketing investment that has been put into the number and never risk it going to a competitor.

If you still want to lease a SmartNumber please contact our sales team for pricing and information.

Don’t Stress About Finding the Right SmartNumber – We’ll Do It For You…

With enormous available possibilities and options, choosing the right 13, 1300 or 1800 SmartNumber for your business can be overwhelming. Searching the ACMA database for a suitable number takes lots of time, experience and know-how.

Our expert business team will make the whole process easy and smooth. We will find the perfect solution that works for your business.

Free Search & Pricing

Name(Required)
Number

Easy Steps to Getting Your SmartNumber Working

We Search the Database for Your Preferences

Our expert team will find the best available options that fit your preferences.
If nothing is available they will suggest equivalent options.

Purchase the
SmartNumber

When you have found the perfect SmartNumber our team will purchase the number on your behalf.
The SmartNumber will be in your name and you will have all the legal rights to the Number.

Connect and Provision the SmartNumber

Once the number is secured, we connect and provision the number just the way you want it to work.

What Our Customers Are Saying…

Explore firsthand experiences with Voice Connect through testimonials that showcase our customer’s satisfaction, trust, and the excellence of our cutting-edge telecommunication solutions.

Voice Connect has changed our communication system and methods. Their leading services and quick support have improved our business processes and simplified our telecommunication requirements. Thanks, and strongly recommended!

Jonathan B. – Manager
Industry Type: Medical

We recently relocated our business and enlisted Voice Connect for the planning and establishment of our new office. The move was exceptionally smooth and problem-free, thanks in large part to their provision of temporary wireless internet, which allowed us to continue using our VoIP phones while our permanent service was being set up. They also handled the NBN connection and ensured our infrastructure was correctly in place. Our decision to go with Voice Connect has been nothing but smooth sailing.

Leah G. – Head of Administration
Industry Type: Accounting

We are grateful that Voice Connect has resolved our telecommunication issues. It’s incredibly relieving to have all our problems fixed, allowing us to freely communicate with our customers once more. We’re now able to focus on managing our business rather than dealing with the headaches of our phone system. A heartfelt thank you!

Adrian M. – Director
Industry Type: Manufacturing

Our Partners

Meraki
Fortinet
AAPT
Australia’s Broadband Network
Cisco 2
Grandstream
Jabra
NextDC
Vodafone
Poly
Telstra
TPG
Yealink
Cisco 1