SIP Trunks

Voice Connect’s VoIP SIP Trunks – Is Simply Better Business

We believe it should be simple for businesses to communicate internally to each other, and externally to their customers. Not only does Voice Connect make your communications simpler, we will also make it better – far better!

Our ‘Simply VoIP’ solution gives your business the financial advantages that only large corporates could previously afford. It transforms your current telephone line into a ‘mega-highway’ merging your voice, data, VPN technology and convergent applications all into one access point. By focusing our comprehensive expertise solely on business communications, we can accomplish this mission for our customers without exception.

Unlike residential grade products which channel voice calls over the public internet (“best effort” network with no quality of service) Voice Connect exclusively uses tier 1 carrier grade VoIP solutions which are designed for business only. What this means for our clients is guaranteed call quality, security, and a highly reliable service.

Voice Connect removes the complexity and confusion of voice, data, VPN technology and convergent services. This means clearer and simpler communications for your business. And what’s more, we will save your company a serious amount of money while improving the productivity of your business – and this is not just words, it’s a promise!

With Voice Connects Simply VoIP solutions, you can now enjoy the same cost savings and functionality for your communications as large corporates do.

True Carrier Grade Business VoIP SIP Trunks

What is VoIP?

VoIP stands for ‘Voice over Internet Protocol’.

It is important to note – that ‘Internet Protocol’ does not mean that your voice calls have to traverse over the Internet. Rather, it should use IP ‘Protocol’ that is on a private and secure network that never touches the Internet at any point.

For business purposes it is an economical and flexible method for carrying voice traffic over private secure networks using ‘Internet Protocol’. (VoIP can also be deployed over the public Internet as in the case when using it for domestic purposes but suffers many adverse quality, reliability and security issues.)

When provisioned at a carrier grade level over a private network your calls are of a higher quality and are more secure than they are over conventional PSTN or ISDN lines.

What are SIP Trunks?

The acronym SIP stands for Session Initiation Protocol and refers to a TCP/IP-based network protocol which can be used to establish and control communication connections of several subscribers. Business VoIP runs on SIP Trunks.

Trunks refer to how many continuous lines you can make calls on. For example a 10 SIP Trunk service allows the business to make or receive 10 calls at the same time.

What is True Carrier Grade Business VoIP SIP?

Don’t be fooled – “VoIP aint VoIP”…

True carrier grade business VoIP SIP means your voice communications should be as reliable and work as well or better then PSTN analogue (POTS – plain old telephone system) or ISDN lines.

Your voice service should work each and every time you want to use it – not just most of the time, as is the case with VoIP traffic traversing over the Internet.

Only services which use a totally private network and terminate calls directly to the Australian telecommunication network – without ever using the Internet – will have uncompromised call quality, reliability and totally secure.

Key Features of True Carrier Grade Business VoIP SIP:

  • No call quality deterioration
  • No echoes or jitters
  • No packet loss or latency
  • No dropouts
  • Meaningful SLA
  • Full guarantee of service
  • No part of the call travels over the Internet
  • Not affected by busy Internet Network or Data
  • Has far more features than legacy turn-key PBX
  • Contingency backup system

And lastly, your VoIP SIP service should have a respectable SLA (service level agreement) for your peace of mind.

To enable this type of quality for voice means that your VoIP SIP service can only be provisioned on a private secure network – that terminates call traffic direct to the Australian telecommunication network.

Voice Connect telephony infrastructure is nationwide and built on Layer 2 technology, making it the fastest and most reliable available in Australia today.

And since Voice Connect VoIP SIP is deployed over a private network it does not suffer from the effects of numerous congested Internet periods.

Isn’t that just what your business deserves!

Why Choose Us for Your VoIP SIP Trunks?

Voice Connect Exclusively Uses a Tier 1 Carrier Grade VoIP Services

Voice Connects’ Simply VoIP solution and network is a robust Tier 1 Carrier Grade service designed for ‘business only’.

Don’t be fooled – anything less then a ‘Tier 1 Carrier Grade – Business only’ service for VoIP will seriously compromise your company communications!

What this means for your business is that all your communication services like voice calls, fax service, data, VPN technologies and video conferencing are provided on a single dedicated broadband platform, giving you a much higher standard of performance and a much wider range of options and possibilities.

And because our network is ‘business only’ it is hyper efficient and can save you significant capital expenditure and running costs.

No Hidden Charges

With Simply VoIP there are no hidden costs and surprises. What you see is what you get!

At Voice Connect we are upfront, clear, simple and competitive with pricing. There are no concealed maintenance, support or hardware charges.

Nation Wide Coverage

Voice Connects’ VoIP network enables most businesses to access our services Australia wide.

With extensive coverage in metro and regional areas we can get access to the majority of businesses.

One Bill Simplicity

With Voice Connect you get one easy to read bill making it simple for you to understand your telecommunication spend. There are no confusing charges or plans. Simple and clear is what we are about.

Dedicated Service & Support

Voice Connect is committed to providing ongoing support for our services. And by using advanced systems that pro-actively monitors the network, we ensure what’s important to you – getting on with doing business!

Additionally, you will have a personal account manager. This means when you need something you just have to ring one person who knows your business needs personally.

Your Voice Connect manager will ensure your voice and broadband service runs smoothly.

Guaranteed Savings – Bill Audit Report Provided

There are a lot of people out there making all kinds of empty promises and guesses.

They are quick to sign you up but give no guarantees on exactly how much you will be saving. Voice Connect will provide your business with a comprehensive bill audit report based on your last month’s communication accounts. They are thoroughly analysed, highly accurate breaking down every cost.

With the information gathered we reveal the hidden charges showing you the true cost of your communications. Then, we will show you a comparison with Voice Connect’s charges and what the final cost would have been in reference to the accounts analysed. Your savings will be crystal clear!

NO guess work – just the confidence that you are making right decision with Voice Connect.

SIP Trunk Service Specifications

Parameter Specifications:
Number of Concurrent Sessions 2 channels to hundreds
Services Supported Fast Fibre 250 / Fast Fibre 400 / Fast Fibre 1,000
Enterprise Ethernet Services
NBN & NBN-EE
Other Third-Party Access
PABX Support All major vendors. Contact Voice Connect for the full list
Local Number Portability Yes – Simple & complex ports
Site Requirements Rack space (1RU) and 240V AC 50Hz (power to be provided by the Customer)
Extension Level Billing Yes
Reporting Summary invoice and individual call details
Contract Terms Flexible contract term starting from 12 months
Provisioning Targets Carrier On-Net Infrastructure: 4-7 weeks from Date of Order Acceptance
Reliability Uptime 99.95 %
Requirements An IP enabled PBX or SIP Gateway device so you can connect to the service via Ethernet

About Voice Connect’s VoIP & SIP Trunks

Voice over Internet Protocol (VoIP) is technology that enables one to make and receive phone calls using an Internet Protocol method instead of using the traditional analogue PSTN (Public Switched Telephone Network) or ISDN (PRI, BRI) lines.
Voice over IP converts your voice into a digital signal, compresses it, and sends it over the internet. A VoIP service provider sets up the call between all participants.

On the receiving end, the digital data is then uncompressed into the sound that you hear through your handset or speakerphone.

In simple terms, IP telephony is the migration of voice and data technology through a single medium. Generally this is done in a digital format.
Unlike many other VoIP service providers Voice Connect DOES NOT USE THE INTERNET, as most people know it, for its voice calls due to major quality, reliability and security issues.

VoIP over the Internet was designed for domestic use not business use.

Voice Connect uses private networks that run on the internet infrastructure to provide secure, private and quality voice.

No, Voice Connect solely uses a carrier grade private network that is totally secure and has the highest quality.

Because we do not use the Internet to carry our voice calls viruses cannot affect our network.

Yes, one of the major benefits is free calls between all your sites wherever they are! This means a substantial cost saving for your business.
Certainly!
Not one business can afford to change their numbers and loose customers.

We port your current phone numbers to Voice Connect so there is no change to your advertising or stationary.
Even if you are moving to a different exchange, we can arrange to port your numbers to the new site.

Yes, Voice Connects VoIP service has all the same features as you are currently using such as line hunt, voicemail, call forward, CLI, etc…

The only difference you will immediately notice is that you will have access to large amount of advanced features you currently do not have.

Definitely! All traffic goes on a business secure line making the call just as secure as an enterprise ISDN service. Our service comes with an SLA for your peace of mind.
Yes. Since Voice Connect will commission a business grade broadband connection, you will have the opportunity to use this dynamic broadband access for a minimal charge.
Voice Connect only uses carrier grade enterprise VoIP & SIP solutions. This means your voice service will be as good as your business voice is now, or even a better quality if you are calling to another VoIP user.

Voice Connects VoIP service is for businesses only – which meets business expectations of quality and reliability.

The voice quality will be better or, at worst, the same as your current ISDN service. This means if you make a call to another SIP service then the call quality will far exceed your current ISDN service.

The Voice Connect network has been engineered in such a way that voice traffic takes precedence over Internet traffic and hence voice quality will always be retained in the service regardless of how much you are using it for data.

Our SIP trunk services are built on new lines which eliminates any congestion or data issues on your current ethernet service.

Absolutely not.
Those problems only exist with inferior services which are not at a carrier grade level. They do not have QOS built in from end to end – including in the middle, and they do not have the quality of broadband connectivity that a business voice service demands.
First of all, Voice Connects VoIP is only available to businesses.
Secondly, we must qualify your business to make sure it is in coverage to our high quality broadband service. At present more than 95% of businesses are in coverage with rollout of other areas increasing rapidly.
Exactly the same as you are now.
Voice Connects’ VoIP only changes how the calls are made and the price. Your business service stays the same in all other ways.
If you are using a legacy phone system then you will need to update your system to an IP system and hardware.
The following equipment and services are required for VoIP deployment: Carrier grade business high-speed broadband connection, IP phones and VoIP / SIP service provider (terminate calls).
NO.
Voice Connect’s VoIP is a business only carrier grade service and is installed with the same principle as your current lines. The VoIP solution is connected to your PBX system not your computer.
No, as the Voice Connect’s VoIP service is not connected to your computer but stands alone with your PBX system.

Check Availability SIP Trunk Service

Benefits of SIP Trunk Voice

What Our Clients Are Saying…

Explore firsthand experiences with Voice Connect through testimonials that showcase our customer’s satisfaction, trust, and the excellence of our cutting-edge telecommunication solutions.

The process of changing our ISDN voice services to Voice Connect’s SIP Trunk voice service was so much easier than we anticipated. We have to admit, as Voice Connect assured us, that the quality of the calls is indeed the same if not better. We are very satisfied with the service along with making our coms future proof.

Zane B. – IT Head of Department
Industry Type: Medical Clinics

Our requirement to update our phone system and voice lines was expertly handled by Voice Connect without a hitch. Our new PBX does so much more than we though it could. This has enabled us to streamline our calls and improve productivity substantially. The SIP call quality is actually better than our previous ISDN service.

Amanda H. – Director
Industry Type: Engineering & Design

This was a fast and smooth conversion from copper ISDN to Voice Connet’s SIP service via our ethernet pipe. Impressed with the installation process that minimised the transition down time. Not only is the service cheaper but we also saved heaps thanks to Voice Connect’s audit which identified and cancelled services we were no longer using.

Coral A. – Manager
Industry Type: Local Government Department

Our Partners

Meraki
Fortinet
AAPT
Australia’s Broadband Network
Cisco 2
Grandstream
Jabra
NextDC
Vodafone
Poly
Telstra
TPG
Yealink
Cisco 1