We know you need to keep your telephone numbers…
OK, you have looked at all the info and figures and you’ve decided to move to one of our services, but what happens to your current numbers you may ask?
No problem. Simply put – all your current numbers can come with you.
Number portability (both single numbers and number ranges) has been in place in Australia for over a decade making moving to another provider simple and hassle-free.
LNP Porting
Local Number Portability (LNP), also known as number portability and number porting, enables end users to keep their telephone number (whether single number or number range) when switching from one telecommunications service provider to another.
Prior to the introduction of LNP, changing service providers meant having to get a new telephone number. Number porting changed all that, making it possible for consumers to retain the same telephone number.
Can I Port My Number?
Most numbers can be ported if they are owned by you. If we are not sure if we can port a service number, we will do a service qualification test to establish the status of the number or any issues that could get in the way of a successful port.
LNP Porting Time
Typically, a the LNP port process will take from a couple of days for a single number to about a month for a number range.
There are charges for LNP number porting both porting in and porting out. You will need to consult with your current provider regarding porting out charges and fees.
Things to note:
It would be a good idea if you can contact our support team for a check list to complete before we start the port process.
Easy Steps to Porting Your Numbers
Embark on a seamless transition to our services with our hassle-free installation process, expertly coordinated by our dedicated team of experienced technicians. We prioritize your convenience, ensuring a smooth onboarding experience as you step into a world of reliable and tailored telecommunications solutions.
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