Business nbn™

Free Promotion

$0 nbn upgrade to full fibre (FTTP) for your nbn connection

Promotion upgrade applies to new nbn services or your current service

Elevate your business to new heights with a complimentary Full Fibre upgrade.

Moving from Fibre to the Node (FTTN) or Fibre to the Curb (FTTC) to the more advanced Fibre to the Premises (FTTP) not only prepares your business for the digital challenges ahead but also delivers a smooth, high-speed internet experience crucial for the modern digital landscape.

Experience near-gigabit speeds, lower latency, and steady performance, enabling your business to excel in real-time activities, including flawless 4K video streaming, effective cloud computing, and seamless online transactions.

What is the NBN (nbn™ network)?

The NBN stands for the National Broadband Network (nbn™ network).

It’s a national initiative designed to enhance and provide faster internet access and connectivity for Australians.

This network incorporates a multitechnology mix (MTM) strategy, combining various technologies like fibre optic cables, copper wire, pay TV networks, fixed wireless, and satellite services to cater to different regions and premises.

Benefits of Business nbn™ plans

Free Installation

Most nbn™ plans installations are free of charge. Ask us about a free upgrade to FTTP.

Fast Provisioning
Get your Business nbn™ service installed
within 2-10 days
Super-Fast Speeds

Don’t put up with mediocre inferior speeds. Our plans offer super-fast speeds that will make a difference to how you run your business.

Free Inclusions &Local Support

Free inclusions to all plans, such as unlimited data and static IP address. Additionally all our support team are here in Australia.

Business nbn™ Internet Plans

Speedy

50 Mbps / 20 Mbps

Business nbn™

Minimum cost over 12-months $1,193 including $125 setup, or $2,136 over 24-months with $0 setup.

Suitable for:

  • Businesses up to 5 users
  • Browsing the web
  • Streaming videos
  • Video calls & conferencing
  • 5 VoIP lines in your office
  • Facilitates VPN for remote worker
Critical Information Summary

Fast

100 Mbps / 40 Mbps

Business nbn™

Minimum cost over 12-months $1,193 including $125 setup, or $2,136 over 24-months with $0 setup.

Suitable for:

  • Businesses up to 10 users
  • Cloud-based apps & services
  • 4K video streaming
  • Video calls & conferencing
  • 10+ VoIP lines in your office
  • Uploading & downloading large files
  • Facilitates VPN for remote workers
Critical Information Summary

Super-fast

250 Mbps / 25 Mbps

Business nbn™

Minimum cost over 12-months $1,193 including $125 setup, or $2,856 over 24-months with $0 setup.

Suitable for:

  • Businesses with up to 15 users
  • Multiple users can be streaming
  • Cloud-based apps & services
  • 4K video streaming
  • Video calls & conferencing
  • 15+ VoIP lines in your office
  • Uploading & downloading large files
  • Facilitates VPN for remote workers
Critical Information Summary

Ultra-fast

250 Mbps / 100 Mbps

Business nbn™

Minimum cost over 12-months $2,513 including $125 setup, or $4,776 over 24-months with $0 setup.

Suitable for:

  • Businesses with up to 25+ users
  • Cloud-based apps & services
  • 8K video streaming
  • Video calls & conferencing
  • 25+ VoIP lines in your office
  • Uploading & downloading large files
  • Facilitates VPN for remote workers
Critical Information Summary

Ultimate

500 Mbps / 200 Mbps

Business nbn™

Minimum cost over 12-months $3,233 including $125 setup, or $6,216 over 24-months with $0 setup.

Suitable for:

  • Businesses with up to 50+ users
  • Cloud-based apps & services
  • 8K video streaming
  • Video calls & conferencing
  • 50+ VoIP lines in your office
  • Uploading & downloading large files
  • Facilitates VPN for remote workers
Critical Information Summary

Lightning

1000 Mbps / 400 Mbps

Business nbn™

Minimum cost over 12-months $4,553 including $125 setup, or $8,856 over 24-months with $0 setup.

Suitable for:

  • Businesses with up to 100+ users
  • Cloud-based apps & services
  • 8K video streaming
  • Video calls & conferencing
  • 100+ VoIP lines in your office
  • Uploading & downloading large files
  • Facilitates VPN for remote workers
Critical Information Summary

Generally, the speeds you encounter may be lower than the maximum speed offered by your plan due to numerous reasons. Average Business Hours Speed: This represents the usual download speed you might see from 9am to 5pm. It’s not a guaranteed minimum speed, and speeds may drop below this level during these hours and at other times. Several factors, including the type of technology, your selected plan, and overall internet traffic, can influence speed variations. If your business Internet is mission critical, we recommend that you consider our higher class of services such as our NBN-EE (nbn™ Enterprise Ethernet) and our Enterprise Fast Fibre services.

Business nbn™ connection types

This is how the nbn™ network connects their technology to your site

Fibre to the Premise (FTTP)

A FTTP connection is when Fibre optic cables connect your premises to the NBN network.

Using FTTP provides the highest speeds (with speeds up to 1,000 Mbps) and most reliable service – it’s the gold standard for these types of NBN services.

The connection cables can either travel above the ground or below the ground.

Fibre is run into the premises and connected to a Network Termination Device (NTD). The NTD will be supplied by the NBN network and installed by an approved NBN network installer.

Fibre to the Node (FTTN)

An FTTN connection is when fibre is connected to a node that converts the NBN network optical network signal to be compatible with the existing copper network.

The speed you’ll experience depends on your distance from the node.

It’s a more budget-friendly option but can offer inconsistent speeds, especially during peak hours.

The node is installed by the NBN network.

The node needs to be reasonably close to the site premises, so the copper length is kept as short as possible.

Fibre to the Building (FTTB)

An FTTB connection is when fibre is installed to a building or business centre. Speeds can vary based on the building’s internal wiring, making it a bit of a wildcard in terms of performance.

Fibre is connected to a node that converts the NBN network optical network signal to be compatible with the existing copper network and extends the service to all sites or offices.

This is the same as a FTTN service except the node is located within the building usually housed in cabinet located in the basement or communications cabinet.

Fibre to the building (FTTB) is also known as Fibre to the basement.

Fibre to the Curb (FTTC)

An FTTC connection offers more consistent speeds compared to FTTN and is generally easier to upgrade to higher speeds in the future.

FTTC connection is when fibre is extended close to the premises, connecting to a small Distribution Point Unit (DPU), generally located inside a pit on the street or on a nearby pole.

From here, the existing copper network is connected to the fibre to form the final connection. FTTC utilises VDSL2 (Very-high-bit-rate Digital Subscriber Line) technology.

Hybrid Fibre Coaxial (HFC)

An Hybrid Fibre Coaxial (HFC) connection is a network technology developed by the cable TV industry that allows two-way, high-speed broadband content (video, voice and data) to be delivered to the premises using a combination of fibre and Pay TV coaxial cable.

It can be used by those who require high-speed internet but don’t have access to FTTP. Speeds can go up to 250 Mbps.

Fixed wireless (FW)

An FW connection is when most of the NBN journey is along fibre optic cables, with the final leg reaching the end user through a wireless signal sent from a transmission tower in the end users’ area.

This connects to an aerial (outdoor unit) on the end user’s roof which then terminates at an NTD inside.

Often this is the only options for those in rural and remote areas. While they offer limited plans and slower speeds, they are crucial for providing internet access to regions that other technologies can’t reach.

Check my site for availability

of super fast Business nbn™

Why Choose Us

Choosing Voice Connect gives your business an advantage. It’s also smart as you will be accessing ‘best of bread’ carrier services and products. This in turn makes your business more efficient and productive.

Now that’s Simply Better Business.

Tier 1 Carrier Services
We only use Tier 1 carrier services with trusted reliability & respected SLAs.
Super-Fast Speeds

Our Business nbn™ services are super-fast, allowing your business to reach its full potential.

Great Value for Money

Our Business nbn™ services personify high value for money. We underprice most of our competitors while still maintaining the highest speeds and support.

Business nbn™ Experts

No solution is too hard. Because we are B2B only, our experts have extensive experience in finding simple solutions to any complex situation.

100% Australian Owned

Voice Connect is a 100% Australian business owned solely by Australians. We have no foreign shareholders or investors in our business.

4G Backup

Our plans come with an option of 4G backup so you don’t miss a beat if the internet goes down for any reason.

Free Data & IP Address
All our Business nbn™ plans come with free unlimited data with no shaping.
You also get a free IP address.
24/7 Customer Care

Our customer care options range from business hours to 24/7 365 days a year – all Australia based. The majority of our calls are answered in under 5 seconds.

3 Simple steps to get your site up and running

Embark on a seamless transition to our services with our hassle-free installation process, expertly coordinated by our dedicated team of experienced technicians. We prioritize your convenience, ensuring a smooth onboarding experience as you step into a world of reliable and tailored telecommunications solutions.

Check Coverage

Ensure service availability by checking coverage in your area, utilizing our online tools or contacting customer support for comprehensive details.

Choose a nbn™ Service

Explore our range of dynamically fast Business nbn™ services that meet your specific needs.

Installation

Effortlessly transition to our services with a hassle-free installation process, led by our dedicated team of experienced technicians at your convenience.

nbn™ FAQs

Our Business nbn™ offering is a superior, business-grade solution, boasting an average contention rate under 18%.

This ensures that your connection won’t be bogged down by the congestion typically seen with budget carriers that provide unlimited downloads.

The result is enhanced speeds and a more reliable, steady connection tailored for your business needs.

The current copper wire infrastructure will be phased out across many Australian business sites and homes, with the specific timing of this disconnection varying by area.

Business nbn™ Co will inform you through a letter about when your traditional landline services will be cut off, providing notification several months in advance to allow ample time for transitioning to an Business nbn™ internet package.

Notices from your internet service provider may also be sent to you regarding this change.

The first step is ensuring your security setup is Business nbn™-ready.
Many traditional security systems depend on the soon-to-be-disconnected landline network.

Fortunately, the market now offers a variety of security solutions that incorporate modern technologies, including 4G wireless connections, backup power sources, and smart device app integration for monitoring.
If you’re using an older security system, it’s essential to reach out to your security service provider before transitioning to an Business nbn™ plan. This will allow you to discuss any necessary upgrades to maintain your system’s functionality.

Additionally, the switch to Business nbn™ may impact other critical services, such as banking communication lines, medical alert systems, emergency buttons, or monitored fire alarms. Ensure you contact your respective service providers to confirm continuity of service post-Business nbn™ transition.

As the number of wireless devices connecting at business locations increases, the necessity for a dependable wired network has never been more critical.
Consider it akin to traffic congestion during rush hour. The more vehicles there are, the slower the traffic flow. This analogy applies to Wi-Fi as well.
By connecting devices directly via cables, you remove them from the wireless network, thereby alleviating network congestion and enhancing speed for everyone else.

A simple guideline to follow is: if an item doesn’t move, connect it with a wire; if it does, keep it on Wi-Fi.

Consequently, it’s advisable to connect stationary equipment such as desktop computers, fixed CPE, printers, and televisions directly to the network, while mobile devices like smartphones, tablets, and laptops should remain wireless.

Contention rate is the measure of how many individuals are utilizing the same internet service. A lower contention rate indicates a reduced number of users on the network, ensuring less congestion.

With our contention rate being below 18%, it signifies a less crowded network, translating into quicker and more dependable internet speeds during high-demand periods, an essential feature for business operations.

With each plan you’ll see a typical busy period download speed. These are a guide to how fast your plan might be during busier times on the network (7-11 pm). They’re based on past measurements across a range of locations and connection technologies so there may be times when your connection won’t achieve these speeds. Typical download speeds may increase or decrease over time and aren’t guaranteed minimum speeds.

A ‘typical download speed’ refers to the average speed you might expect from your internet plan during the network’s busy periods, often cited as between 7 PM and 11 PM.

These speeds are provided as a guide and are derived from past measurements taken across various locations and connection technologies.

It’s important to note that these speeds are not guaranteed. There may be times when your actual connection speed falls below these figures due to a variety of factors, such as network congestion or issues with your local setup.

Additionally, typical download speeds can fluctuate over time as network conditions and technologies evolve.

Yes, if you’re transitioning to the Business nbn™, your current modem/router may not be compatible. Voice Connect and Business nbn™ will provide the necessary hardware, but you may need a new router or modem/router.

If you require a new modem but wish to retain your existing standalone router, it is likely that the router will still work.

When you switch to an Business nbn™ plan, it’s likely you’ll receive a new Wi-Fi router.

Fortunately, this doesn’t mean you need to replace your existing Wi-Fi devices.

Modern Wi-Fi modems are compatible with the 802.11ac standard and are backward compatible with older standards like 802.11n, covering most devices made in the last decade.
The only potential exception might be the very old 802.11a standard.

So, if you purchased your laptop, smartphone or Wi-Fi hardware within the past 10 years, you shouldn’t have a problem

The simple answer is, maybe.

Whether you need to address internal cabling depends on the specific characteristics of your premises and the type of Business nbn™ technology being installed.

It’s important to have a conversation with one of our technicians regarding your current cabling setup and any installation requirements.

Upgrading the cabling and wiring within your site is a detail that can be easily overlooked. However, it may be necessary to ensure that you can access the Business nbn™ internet services you desire in your preferred locations throughout your site.

This depends on the technology you have.

To find out, go to Business nbn™ Co’s power blackout page. (https://www.nbnco.com.au/learn/what-happens-in-a-power-blackout)

If we pass on a $300 new development fee to you, it means it has been charged by NBN Co.

This is a fee NBN Co is required to levy on providers that place an order for an NBN service to a new development. You cannot dispute as it comes from NBN Co.

If you’re experiencing issues with your internet, it might not necessarily be due to the Business nbn™.

Remember, the Business nbn™ network is only one segment of the entire internet infrastructure within Australia.

There are various elements within your business that could impact your internet speed, including:

  • Connection type,
  • How many personnel are in your office,
  • The router or switch you’re using,
  • The quality and condition of your devices and hardware (like routers, laptops and smartphones),
  •  The age of your devices and hardware,
  • The number of devices connected to your network,
  • The internal wiring and cabling of your site and building.

These factors are crucial in determining your internet performance and could be the root cause of the problems you’re facing.

To find out how fast your Business nbn™ service speed is right now following the following steps.

1. Connect Your Modem Directly to Your Computer
Use an Ethernet cable to connect your modem directly to your computer. This connection type is more reliable than Wi-Fi for testing your internet speed because it eliminates variables like distance from the router, obstacles, and interference that could affect your Wi-Fi signal.

2. Close Unnecessary Applications and Devices
Ensure that no other applications or devices are using your internet connection while you perform the test. This includes streaming services, online games, or other devices connected to your network.

3. Run the Speed Test
With your browser, navigate to the speed test, https://www.speedtest.net, website and follow the instructions to start the test. Simply clicking on the “Go” button on the site.

4. Analyze the Results
After the test completes, you’ll see your download and upload speeds displayed in megabits per second (Mbps).
Conducting tests at different times of the day, especially during peak (7-11 PM) and off-peak periods, can give you a better understanding of your connection’s performance throughout the day.

5. Repeat the Test if Necessary
For a comprehensive overview of your NBN speed, consider running the test multiple times and at different times. This will help you identify any patterns or inconsistencies in your service speed.

Remember, the speeds you achieve can vary due to several factors, including the type of NBN connection you have, your plan’s speed tier, network congestion, and the quality of your site’s network setup.
If your speeds are consistently lower than expected, it may be worth discussing the issue with our support team.

Yes, you certainly can. Depending on how many handsets you intend to use, your Business nbn™ service will work perfectly fine in most circumstances.

However, there are several key factors that need to be addressed to assure you get the quality of service that is suitable for business use.

We specialise in providing hosted phone systems to all business types. Call us to speak to one of our expert consultants to work out what best solution will work for you.

What Our Customers Are Saying…

Explore firsthand experiences with Voice Connect through testimonials that showcase our customer’s satisfaction, trust, and the excellence of our cutting-edge telecommunication solutions.

As a growing startup, reliable internet is our lifeline. Since switching to Voice Connect, we’ve seen remarkable improvements in our operations. The speed and reliability have boosted our productivity significantly. Their customer service is exceptional, always ready to assist. Truly, Voice Connect has been a game-changer for our business.

Andrew C. – Manager
Industry Type: Cloud Computing

Since partnering with Voice Connect for our internet, our business has seen steady growth. Their dependable and fast internet service has enabled seamless operations and communication. The customer care team is always a step ahead, ensuring any issues are resolved promptly. Choosing Voice Connect was a good decision. We will certainly use other products they have when applicable.

Sarah Z. – Owner
Industry Type: Health

Since we switched to Voice Connect, our team has been able to work more efficiently and effectively. The lightning-fast speeds and reliable connection have allowed us to collaborate seamlessly, no matter where we are. The customer support is outstanding, always available to help with any questions or issues. We’re thrilled with our decision to choose Voice Connect.

Linda L. – Owner
Industry Type: Hospitality

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