We are one of Australia’s most trusted
wholesale telecommunication service
providers for businesses…
For over 30 years (since 1992) Voice Connect has had a solid foundation based on telecommunications delivering services to government, corporate, and SME business clients alike.
Strong expertise in the business telecommunication sector has enabled Voice Connect to bring to the market place leading voice products using wholesale carrier services as well as their own services. All of Voice Connects’ products are best of breed services which are robust and dependable offering the highest quality available – delivering what businesses demand.
Voice Connect’s personnel have a collective of over 100 years of experience in business voice communications delivering expertise in corporate grade Fast Fibre services, hosted PBX phone systems, business SIP & ISDN voice, convergent and other telecommunication services. This is why our customers have confidence in dealing with Voice Connect for their voice and phone system solutions.
Focusing on ‘business only’ ensures we deliver the products and services that meet our clients expectations.
In early 2002 Voice Connect played a key role in introducing one of the very first carrier grade business VoIP solutions to the Australian market.
We have IP PBX solutions for both ‘cloud’ and ‘customer owned CPE’ that are among the very best available to the business marketplace.
Our core business is carrier grade products such as Fast Fibre and voice services, Hosted / Cloud PBX phone systems, converged communications and Inbound 13 /1300 /1800 services.
A wide range of convergent services enhance our telecommunications products. These products include offering a comprehensive range of outbound / inbound voice (traditional and IP), Fibre & NBN. Other convergent services we offer are eFax and hosted SMS business applications.
We specifically tailor our offering to the needs of each individual client. But voice communications is not only about the cost of the service. We endeavor to understand the unique aspects and requirements of each client before recommending a solution.
Our policy is to provide the optimum solution for each customer – that not only lowers their costs but also improves the business productivity.
Voice Connect is about best of breed leading edge – not bleeding edge – communications and convergent technologies. That is why Voice Connect only deploys carrier grade solutions with the highest available service levels. This gives all our clients the confidence and satisfaction that they are using the best for their business.
Voice Connect
In A Nutshell
At Voice Connect we offer our potential customers real Business Solutions – through intelligent and practical use of technology. Each proposal is tailored to meet a specific set of needs, and comprises a compelling business case, presented by a specialist consultant.
We deliver unique business propositions, which centres on a purpose-built and extraordinary capability for understanding of our customer’s specific business needs, drivers and opportunities. We then apply our enterprise technology to realise genuine and quantifiable business improvement.
Our role is to act as an effective, real-world ‘Communications Partner’ operating as a trusted advisor to organisations who are seeking a competitive advantage through identifying and realising opportunities to improve their services, future-proofing their investment in technology, and reducing the hassle and cost (in productivity, resource, and financial terms) for operating in their respective marketplaces.
Our approach is to build a mutually beneficial, long-term business relationship, based on agreed expectations and mutual success. We spend time understanding our client’s business and getting to grips with the associated challenges and frustrations.
We then create a win-win proposition that is underpinned by a carefully constructed business case.
Each of our services are low cost, high value, highly reliable, and best of breed.
Our current core services include…
Our Vision
There is an undeniable feeling within business today that technology is increasingly limiting the ability of organizations to remain flexible, cost-efficient and focused on their core objectives.
Our aim is to achieve the following for your organization…
“We only use tier 1 carriers for our services and the best hardware vendors…”
With so many providers in the marketplace, how do you choose one that can provide a quality service your business deserves?
A starting point to finding out is to check the grade of service being offered and the quality of the products they are providing.
Voice Connect only uses Tier 1 Carrier grade (most of which are also enterprise grade) services which ensures the highest reliability and quality. The other advantage is that they offer robust dependable SLAs for all their services across the board.
Don’t be fooled by being talked into buying cheap hardware. Ultimately, you will pay far more for the non-performance and eventual replacement to better quality hardware – which you should have started with in the first place. There is no getting around the fact that what you pay for is what you get!
Our Team
With 30 years of experience, our team consists of highly skilled and enthusiastic individuals in the telecommunication industry, each bringing years of expertise and industry insight to the table.
We recognize that your satisfaction and the strength of our relationships with you, are the key to our success and reputation in the market. We are committed to delivering what we promise.
Our team is dedicated to ensuring your satisfaction and surpassing your expectations with superior products and personalised solutions.
Why Choose Us
Choosing Voice Connect gives your business an advantage. It’s also smart as you will be accessing ‘best of bread’ carrier services and products. This in turn makes your business more efficient and productive.
Now that’s Simply Better Business.
Tier 1 Carrier Services
Best of Breed Vendors
All our hardware is from ‘best of breed’ vendors ensuring the best user experience possible.
High Value for Money
Our services and products personify high value for money. We underprice most of our competitors while still maintaining the highest quality services and products.
Business Experts
No solution is too hard. Because we are B2B only, our experts have extensive experience in finding simple solutions to any complex situation.
100% Australian Owned
We only use Tier 1 carrier services with trusted reliability & respected SLAs.
Trusted SME Telco
Undoubtedly Voice Connect is one of Australia’s most trusted SME telco. We strive to become our customer’s trusted advisors in the telco industry.
Free Site Demo & Trial
Avoid choosing the wrong solution by having a site demonstration. We also provide free trial periods on some of our services and products.
24/7 Customer Care
Our customer care options range from business hours to 24/7 365 days a year – all Australia based. The majority of our calls are answered in under 5 seconds.
Our Partners
