IP PBX Phone System Features

Cloud PBX Features

Voice Connect Cloud PBX Is Feature Rich

Set up your phone system just the way you want it. Our corporate grade cloud PBX features allow you to set up your phone system to exactly fit your business requirements.

Cloud PBX

Mobile PBX App

Extend your PBX to your mobile

Away from your desk a lot? Then set up your extension on your mobile. You have full feature controls and can transfer calls as per your handset.

Softphone

PBX on mobile devices

Don’t need or want a handset that, no problem. Set up a softphone on your mobile, tablet, iPad, or laptop. You have all the features a handset has.

Remote Worker

Work from anywhere!

To work from home just take your handset and plug it into your internet connection – and presto, it works just the same as if it was in the office.

Conference Calling

1 to 20 people at the same time

Conference calls are just like it sounds – multiple people can join the call to listen or participate.

VM to Email

Sends your VMs to your email

When someone leaves a message, it will be sent to your email as an audio file. No need to miss important messages again.

Welcome Message

Let your customers hear a welcome message

Have your caller go directly to a welcome production message. Then transfer the caller to reception, call queue, IVR, IVR, or Auto Attendant.

Music / Production On Hold

Tell your caller about our business

Make the time your customer is waiting count – tell them about your business and how you can help them more.

Multiple Hunt Groups

Deploy as many Hunt Groups as you need

Your business can set multiple line hunts for different departments or other parts of the business. Multiple line hunts can be provisioned.

Auto Attendant

Press 1 for Sales, 2 for Admin…

This feature allows you to set up a list of options, from 1-9, which will forward the call according to the choice made.

Call Queuing

Ques your inbound callers

This feature allows your callers to queue in line for the next available consultant. You can play a welcome message before the caller goes into the queue.

Call Parking

The easiest way to park and hold callers

One of the easiest ways to manage calls. Simply Park the call (think of it as valet parking bays) and anyone can pick it up.

Call Hold & Transfer

Puts the call on hold before deciding where to transfer to

Put the call on Hold so you can contact another extension about the caller. If required, you can transfer to any extension.

Ring Groups

Helps control calls to a busy office

Ring groups allows ringing of different groups, like sales agent extensions or admin extensions.

Any Extension Pickup

Ringing extension light flashes when un-attendant

Allowing call pickup from any phone. Group Pickup allows any extension to answer a ringing call. Any handset can pick up anyone’s call.

Busy Light Function

Extension available will show green light, un-available red light

One look at your handset and you will be able to see if an extension is busy by the red light against the extension details.

Night & Day Switch

Auto switching for BH & AH

Your inbound calls automatically go to your preferred destination when they call ‘after hours’ times. You can make any call rules that suit your business requirements.

Paging & Intercom

Loudspeaker function to all handsets

In situations like warehouses or storerooms sometimes a message can be easier to relay when it is made over a loudspeaker.

Call Barring

Ability to bar different types of outbound calls

Don’t want some of your extensions from making certain types of calls? Call Barring allows you to control what type of calls each extension can make.

Call Recording

Recording of inbound & outbound calls

Call Recording allows the recording of calls both inbound and outbound. You can even have the recorded call CDRs automatically sent to an email each month.

Call Reports

All types of call data reports to help improve your business

Receive reports for both inbound and outbound calls. You can login to your system and retrieve data to help your business work smarter and better.

Failover Transfer

Keep getting calls when everything else fails

If your site loses power or the Internet stops working, then Failover will direct your incoming calls to wherever you want them to go.

4G Redundancy

Import your contact list to the PBX directory

If your internet goes down, then unfortunately so will your phone system. We can provision a 4G backup that will keep you live even if your internet goes down.

Editable Contact Directory