Enterprise Fast Fibre

What is Enterprise Fast Fibre?

Fast Fibre is a symmetric fibre-optic service that comes in three speeds of 250, 400 and 1000Mbps respectively, and can be provisioned with a 1:1 contention ratio or a low contention ratio service.

The fibre connection is exclusively yours, ensuring that high traffic periods won’t affect your productivity.

It’s perfectly suited for businesses and enterprises that require:

  • Collaboration platforms such as Zoom and Microsoft Teams

  • IP Voice services and HD video conferencing
  • Real-time cloud applications and services
  • Uploading and downloading of substantial files
  • Cloud-based backup and storage solutions

The adaptable design of this service allows for customization to fit your business needs perfectly, enabling you to allocate the entire bandwidth to internet usage or distribute it across up to four services, including internet, data (P2P, VPN), voice (SIP Trunking, ISDN) or cloud services (VDC, AWS Connect).

Our customers have expressed great satisfaction with the speed of this offering, and we’re eager to demonstrate just how quick your business internet could be with a free Voice Connect speed test.

Benefits of Enterprise Fast Fibre

Valued Options
Don’t want to manage your router? Not a problem, you have the option to have us mange it for you. If your service is mission critical you also have higher SLA options to meet your needs.
Wireless Backup
Wireless backup provides additional peace of mind, with the option to failover to 5G or 4G if there is an outage with your Fast Fibre service.
Remarkable Flexibility
Allocate the entire bandwidth capacity to one service, for instance, unlimited internet, or share it across up to four distinct services.
Symmetric Speeds & Superior

All Enterprise Fast Fibre services are symmetric with a contention ratio of 1:1. They are delivered via enterprise-grade metropolitan fibre network, and come with a 99.95% service availability guarantee.

Enterprise Fast Fibre Plans

Ultra-fast

250 Mbps / 250 Mbps

Enterprise Fast Fibre

Minimum cost over 24-months $6,936 with $0 setup, or $10,404 over 36-months with $0 setup or $13,872 over 48-months with $0 setup

Suitable for:

  • Businesses up to 25+ users
  • Cloud-based apps & services
  • 8K video streaming
  • Video calls & conferencing
  • 25+ VoIP lines in your office
  • Uploading & downloading large files
  • Facilitates VPN for remote workers
Critical Information Summary

Ultimate

400 Mbps / 400 Mbps

Enterprise Fast Fibre

Minimum cost over 24-months $6,936 with $0 setup, or $10,404 over 36-months with $0 setup or $13,872 over 48-months with $0 setup

Suitable for:

  • Businesses up to 55+ users
  • Cloud-based apps & services
  • 8K video streaming
  • Video calls & conferencing
  • 55+ VoIP lines in your office
  • Uploading & downloading large files
  • Facilitates VPN for remote workers
Critical Information Summary

Lightning

1000 Mbps / 1000 Mbps

Enterprise Fast Fibre

Minimum cost over 24-months $6,936 with $0 setup, or $10,404 over 36-months with $0 setup or $13,872 over 48-months with $0 setup

Suitable for:

  • Businesses up to 145+ users
  • Cloud-based apps & services
  • 8K video streaming
  • Video calls & conferencing
  • 145+ VoIP lines in your office
  • Uploading & downloading large files
  • Facilitates VPN for remote workers
Critical Information Summary

How it works

With Fast Fibre, you can choose to allocate your bandwidth solely to the internet.
Or you can split your bandwidth 4 ways across data, internet, voice or cloud based on your
business requirements (across a maximum of 4 products).

Service Specifications

With Fast Fibre, you can choose to allocate your bandwidth solely to the internet, or you can split your bandwidth 4 ways across data, internet, voice or cloud based on your business requirements (across a maximum of 4 products).

Parameter Specifications
Availability On-net buildings (excludes Data Centres) & subject to Site Qualification for new sites
Access Network Fibre (Metro Ethernet)
Access Type Multi-Service
Number of Services Supported Minimum 1 | Maximum 4
Services Supported Included:
Unlimited Internet – IP-Line with flat-rate data plan and Static IP
Optional:
IP/MPLS VPN – IP-VPN (Single CoS or Multi (6) CoS)
Ethernet VPN – e-LAN (Single CoS or Multi (6) CoS)
Ethernet Line – Business e-Line (Intrastate b-end)
SIP Trunking – PAYG, National IV and Premium IV Plans
ISDN Trunks – PAYG, National IV & Premium IV Plans
Partner Cloud Services – Partner Link – AWS, Microsoft Azure, TC2
Bandwidth Aggregate: 250 Mbps or 400Mbps or 1000Mbps
Per service: valid service bandwidths up to 250 Mbps or 400Mbps or 1000Mbps
Note: services are provisioned at the ordered bandwidth and cannot burst
Changes to speeds need to be carried out via an upgrade or downgrade
NTU NTU is provided with 4 customer facing 10/100/1000-BASE-T ports
Dimensions: 250mm x 180mm x 43.6mm
Power: 240 vAC @ 11.5W
Router Customer can provide and manage their own router
Managed Router options exist for IP-Line and IP-VPN
Delivery Handoff / Demarcation Point Ethernet Hand-off / carrier NTU Ethernet ports x 4
SLA / Service Assurance Availability 99.95% availability SLA backed by Outage Restoration targets
Service Delivery SLA On-Net buildings: 35 Business days / Off-Net buildings: TBA
Contract Term 24 Months or 36 Months or 48 Months
Technical Support Business Hours & 24/7, 365 days per year
Business Size Small business / Medium business / Large business
Wireless Backup & Fast Turn-up Available as an optional capability in 5G and 4G coverage areas only and requires a successful service qualification check. Requires carrier supplied Customer Premise Equipment (CPE). Charges apply for CPE, and Fast Turn-up charges apply until Fast Fibre service is activated.

Check my site for availability of
Lightning Fast Enterprise Fast Fibre

Why Choose Us

Choosing Voice Connect gives your business an advantage. It’s also smart as you will be accessing ‘best of bread’ carrier services and products. This in turn makes your business more efficient and productive.

Now that’s Simply Better Business.

Tier 1 Carrier Services
We only use Tier 1 carrier services with trusted reliability & respected SLAs.
Super-Fast Speeds
Our Enterprise Fast Fibre services are super-fast, allowing your business to reach its full potential.
Great Value for Money

Our Enterprise Fast Fibre services personify high value for money. We underprice most of our competitors while still maintaining the highest speeds and support.

Fast Fibre Experts

No solution is too hard. Because we are B2B only, our experts have extensive experience in finding simple solutions to any complex situation.

100% Australian Owned
Voice Connect is a 100% Australian business owned solely by Australians. We have no foreign shareholders or investors in our business.
4G Backup

Our plans come with an option of 4G backup so you don’t miss a beat if the internet goes down for any reason.

Free Data & IP Address
All our Enterprise Fast Fibre plans come with free unlimited data with no shaping.
You also get a free IP address.
24/7 Customer Care

Our customer care options range from business hours to 24/7 365 days a year – all Australia based. The majority of our calls are answered in under 5 seconds.

3 Simple steps to get your site up and running

Embark on a seamless transition to our services with our hassle-free installation process, expertly coordinated by our dedicated team of experienced technicians. We prioritize your convenience, ensuring a smooth onboarding experience as you step into a world of reliable and tailored telecommunications solutions.

Check Coverage

Ensure service availability by checking coverage in your area, utilizing our online tools or contacting customer support for comprehensive details.

Choose a Fast Fibre Service

Explore our range of dynamically fast Enterprise Fast Fibre services that meet your specific needs.

Installation

Effortlessly transition to our services with a hassle-free installation process, led by our dedicated team of experienced technicians at your convenience.

Enterprise Fast Fibre FAQs

No. There is no charge for requesting a Service Qualification to see if your site is able to connect to your site.

If it is established that there is a build cost that you have to contribute to, then you can exit the order process before it begins without any charge.

If there are no complications, your service can be connected and delivered within 30 business days of your order acceptance by Voice Connect.

Yes. The service you order will have the corresponding speed guaranteed.

Symmetric means that the download speed is the same as the upload speed. Therefore, if your download speed is 1000Mbps then your upload speed will be a 1000Mbps.

Symmetric speeds are very different from ‘asymmetric’ speeds. Asymmetric means that your download speeds are different from your upload speeds, such as lower class of products like Business NBN internet services, which typically have speeds of 100 Mbps download with 40 Mbps upload.

The most important aspect of symmetric services is that it can handle enterprise expectations.

Contention ratio is the measure of how many individuals are utilizing the same internet service that is running on the carrier infrastructure coming to your site. A lower contention ratio indicates a reduced number of users on the network, ensuring less congestion.

All our Enterprise Fast Fibre services have a contention ratio of 1:1 meaning you are the only customer using the fibre service coming from the carrier to you. Or in other words, the fibre connection is exclusively yours, ensuring that high traffic period slowdowns won’t affect your productivity.

This means really, really fast speeds all of the time – because there are no slowdown periods of shared infrastructure affecting your service.

No, you do not pay for data. All of Voice Connects data and fibre plans include free unlimited data. What’s more, there is no shaping or throttling of the service speed at any time.

Definitely. Your Enterprise Fast Fibre service comes with the option of having your router supplied and managed by us. A monthly fee will be applied to cover the hardware and the management of the router.

Most customers supply their own hardware and manage it accordingly.

Each Enterprise Fast Fibre requires a NTU (Network Termination Unit) installed on the customer’s premises – usually installed in the coms room rack.

If you have your router managed by us, we will also provide a router with the installation.

Please note that there needs to be power available to the location of where the NTU and router will be installed.

Voice Connect Enterprise Fast Fibre offerings include a 99.95% Uptime Guarantee from the carrier.

This assurance means the service will be operational for a specified percentage of time. Should we fail to achieve this standard in any given month, we will provide compensation.

It’s important to note, however, that this guarantee does not cover periods of scheduled network maintenance.

Yes, you can relocate an Enterprise Fast Fibre service if the new location is ‘on-net’.

There are charges involved and other issues to take into consideration.

Simply contact our support team and we can provide you with the specific info for each situation.

What Our Customers Are Saying…

Explore firsthand experiences with Voice Connect through testimonials that showcase our customer’s satisfaction, trust, and the excellence of our cutting-edge telecommunication solutions.

Switching to Voice Connect has transformed our business operations. The consistently high-speed internet has not only improved our efficiency but has also significantly enhanced our ability to handle large file transfers smoothly. The reliability of the service means we’re always connected, ensuring our team can work from anywhere without interruption. Their proactive customer support team is the cherry on top, always ready to assist.

Richard O. – IT Manager
Industry Type: Software Developers

Since we started using the Enterprise Fast Fibre service our team has experienced unparalleled internet speeds. The consistently high-speed connection enables us to work quickly and efficiently, even during peak hours. The reliability of the service means we can trust that our connection will remain stable, allowing us to get our work done without speed slowdowns. The connection customer support was very good, always ready to help with any issues that arise.

Christopher P. – Senior IT Manager
Industry Type: Technology

The Enterprise Fast Fibre service has truly lived up to all the hype. We cannot fault the speed, reliability, and quality of the service. What’s more, the provisioning timeframe was actually less than we expected. We recommend this service and Voice Connect to anyone who is looking for a ‘top tier carrier’ service that performs as it should.

Catherine R. – IT Manager
Industry Type: Biotechnology

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