NBN-EE (nbn™ Enterprise Ethernet)

What is NBN-EE (nbn™ Enterprise Ethernet)?

Business nbn™ Enterprise Ethernet operates over a full fibre-optic infrastructure, including a dedicated fibre link that connects the premises directly to the Fibre Access Node (FAN). This design is intended to offer a top-tier solution that caters to the needs of businesses, with the goal of maximizing performance and minimizing downtime.

It offers speeds approaching 1Gbps, and the fibre connection is exclusively yours, ensuring that high traffic periods won’t affect your productivity. It’s perfectly suited for enterprises that require:

  • Collaboration platforms such as Zoom and Microsoft Teams

  • IP Voice services and HD video conferencing
  • Real-time cloud applications and services
  • Uploading and downloading of substantial files
  • Cloud-based backup and storage solutions

The adaptable design of the service allows for customization to fit your business needs perfectly, enabling you to allocate the entire bandwidth to internet usage or distribute it across up to four services, including internet, data (P2P, VPN), voice (SIP Trunking, ISDN) or cloud services (VDC, AWS Connect).

Benefits of NBN-EE (nbn™ Enterprise Ethernet)

Valued Options

With an optional contention ratio of 1:1 you will never have to experience ‘slow congested periods’. Other options include redundancy 4G back-up and Priority Network support.

Wireless Backup
Wireless backup provides additional peace of mind, with the option to failover to 5G or 4G if there is an outage with your Fast Fibre service.
Remarkable Flexibility

Allocate the entire bandwidth capacity to one service, for instance, unlimited internet, or share it across up to four distinct services.

Symmetric Speeds & Superior

All enterprise-grade NBN-EE services are symmetric. They are delivered via enterprise-grade metropolitan fibre network, and come with a 99.95% service availability guarantee.

NBN-EE (nbn™ Enterprise Ethernet) internet plans

Super Fast

250 Mbps / 250 Mbps

nbn™ Enterprise Ethernet

Minimum cost over 24-months $10,056 with $0 setup, or $15,084 over 36-months with $0 setup.

Suitable for:

  • Businesses with up to 20+ users
  • Cloud-based apps & services
  • 8K video streaming
  • Video calls & conferencing
  • 20+ VoIP lines in your office
  • Uploading & downloading large files
  • Facilitates VPN for remote workers
Critical Information Summary

Ultra Fast

500 Mbps / 500 Mbps

nbn™ Enterprise Ethernet

Minimum cost over 24-months $14,136 with $0 setup, or $21,204 over 36-months with $0 setup.

Suitable for:

  • Businesses with up to 45+ users
  • Cloud-based apps & services
  • 8K video streaming
  • Video calls & conferencing
  • 45+ VoIP lines in your office
  • Uploading & downloading large files
  • Facilitates VPN for remote workers
Critical Information Summary

Ultimate

1000 Mbps / 1000 Mbps

nbn™ Enterprise Ethernet

Minimum cost over 24-months $17,976 with $0 setup, or $26,964 over 36-months with $0 setup.

Suitable for:

  • Businesses with up to 100+ users
  • Cloud-based apps & services
  • 8K video streaming
  • Video calls & conferencing
  • 100+ VoIP lines in your office
  • Uploading & downloading large files
  • Facilitates VPN for remote workers
Critical Information Summary

How it works

With NBN-EE, you can choose to allocate your bandwidth solely to the internet.
Or you can split your bandwidth 4 ways across data, internet, voice or cloud based on your
business requirements (across a maximum of 4 products).

NBN-EE Service Specifications

With NBN-EE (nbn™ Enterprise Ethernet), you can choose to allocate your bandwidth solely to the internet, or you can split your bandwidth 4 ways across data, internet, voice or cloud based on your business requirements (across a maximum of 4 products).

Parameter Specifications
Availability Only available in the nbn™ Corporation’s enabled Footprint/zones. Your address must be pre-qualified before a formal quotation can be provided.
Access Network Fibre
Access Type Multi-Service
Number of Services Supported Minimum 1 | Maximum 4
Services Supported Included:
 Unlimited Internet – IP-Line with flat-rate data plan and Static IP
Optional:
 IP/MPLS VPN – IP-VPN (Single CoS or Multi (6) CoS)
Ethernet VPN – e-LAN (Single CoS or Multi (6) CoS)
Ethernet Line – Business e-Line (Intrastate b-end)
SIP Trunking – PAYG, National IV and Premium IV Plans
ISDN Trunks – PAYG, National IV & Premium IV Plans
Partner Cloud Services – Partner Link – AWS, Microsoft Azure, TC2
Bandwidth Aggregate: 100 Mbps or 250 Mbps or 500 Mbps or 1000 Mbps
Note: services are provisioned at the ordered bandwidth and cannot burst
Changes to speeds need to be carried out via an upgrade or downgrade
NTU NTU is provided with 4 customer facing 10/100/1000-BASE-T ports
Dimensions: 250mm x 180mm x 43.6mm
Power: 240 vAC @ 11.5W
Router Customer can provide and manage their own router.
Managed Router options available. Price dependent on router selected.
Delivery Handoff / Demarcation Point Ethernet Hand-off / carrier NTU Ethernet ports x 4
nbn™ Premium Assurance Service Option Price dependent on the NBN Premium Assurance Service selected. nbn™ Premium Assurance – 12 (24×7) included by default.
Service Delivery SLA On-Net buildings: 35 Business days / Off-Net buildings: TBA
Contract Term 24 Months or 36 Months or 48 Months
Technical Support Business Hours & 24/7, 365 days per year
Business Size Small business / Medium business
Wireless Backup & Fast Turn-up Available as an optional capability in 5G and 4G coverage areas only and requires a successful service qualification check. Requires carrier supplied Customer Premise Equipment (CPE). Charges apply for CPE.

Check my site for availability of
Ultra-Fast NBN-EE
(nbn™ Enterprise Ethernet)

Why Choose Us

Choosing Voice Connect gives your business an advantage. It’s also smart as you will be accessing ‘best of bread’ carrier services and products. This in turn makes your business more efficient and productive.

Now that’s Simply Better Business.

Tier 1 Carrier Services
We only use Tier 1 carrier services with trusted reliability & respected SLAs.
Super-Fast Speeds

Our NBN-EE services are super-fast, allowing your business to reach its full potential.

Great Value for Money

Our NBN-EE services personify high value for money. We underprice most of our competitors while still maintaining the highest speeds and support.

Business NBN-EE Experts

No solution is too hard. Because we are B2B only, our experts have extensive experience in finding simple solutions to any complex situation.

100% Australian Owned

Voice Connect is a 100% Australian business owned solely by Australians. We have no foreign shareholders or investors in our business.

4G Backup

Our plans come with an option of 4G backup so you don’t miss a beat if the internet goes down for any reason.

Free Data & IP Address
All our NBN-EE plans come with free unlimited data with no shaping.
You also get a free IP address.
24/7 Customer Care

Our customer care options range from business hours to 24/7 365 days a year – all Australia based. The majority of our calls are answered in under 5 seconds.

3 easy steps to connect to our

NBN-EE services

Embark on a seamless transition to our services with our hassle-free installation process, expertly coordinated by our dedicated team of experienced technicians. We prioritize your convenience, ensuring a smooth onboarding experience as you step into a world of reliable and tailored telecommunications solutions.

Check Coverage

Ensure service availability by checking coverage in your area, utilizing our online tools or contacting customer support for comprehensive details.

Choose A NBN-EE Service

Explore our range of dynamically fast NBN-EE (nbn™ Enterprise Ethernet) symmetric services that meet your specific needs.

Installation

Effortlessly transition to our services with a hassle-free installation process, led by our dedicated team of experienced technicians at your convenience.

NBN-EE (nbn™ Enterprise Ethernet) FAQs

To find out if NBN-EE can be connected to your site contact us and we will find out all the info for you. There is no cost in pre-qualifying your site.

Generally, there are no costs with connecting to standard NBN-EE service in 90% of locations.

However, if you’re moving into a new housing development or choose to have a new line connected, you may incur an additional charge. This fee is determined by the nbn™ Co and is applied to cover the costs associated with the infrastructure and connection services needed to provide you with access to the National Broadband Network (NBN).

If your site is non-standard or not within the nbn™ network, nbn™ Co may charge you for portion of the site install.

You will be notified if there are any charges prior to any commencement of works.

If there are charges involved in delivering the service, you have the right to cancel the service – without any charges or fees to you – if you decide not to proceed with the order.

If there are no complications, your service can be connected and delivered within 50 business days of your order acceptance by Voice Connect.

We have expert ethernet and internet technicians that specializes in providing connectivity solutions tailored to customers of all sizes and locations – including your business.

To explore the range of options available to meet your specific needs, it’s best to get in touch with our expert sales team.

They can offer personalized advice and solutions designed to suit your requirements, whether you’re in a remote area, a bustling city, or somewhere in between.

Contacting our sales team directly will ensure you get the most accurate and up-to-date information on what services are available to your site and which would be the most appropriate for your requirements.

Our NBN-EE (nbn™ Enterprise Ethernet) service is a superior, enterprise-grade solution, boasting an average contention rate under 18%. You also have an option to upgrade to a contention rate of 1:1 if you require it.

This ensures that your connection won’t be bogged down by the congestion typically seen with budget carriers that provide unlimited downloads.

NBN-EE is specifically built for multi-site and data-hungry businesses, with symmetrical speeds (same speeds for download and upload) up to nearly 10/10 Gigabit. This allows you to run your business at its very best, using technology like cloud storage, large file transfers, voice, video conferencing and more.

The result is enhanced speeds and a more reliable, steady connection tailored for your business needs.

The guarantee of speeds with nbn Enterprise Ethernet depends on the selected Class of Service (CoS).

There are three CoS options, each catering to different needs.

1/ Low CoS (offers 100% EIR)

Meaning speeds are not guaranteed and operate on a best effort basis, suitable for activities like web browsing and email.

It’s good to note that this service still provides you with a very low business contention ratio.

This service is perfect for higher priority applications including voice, video and hosted cloud applications. It is also ideal when upload speed is important to you.

2/ Medium CoS (provides a 1 CIR / 3 EIR ratio)

Guarantees 25% of the total bandwidth, with the rest being best effort and not guaranteed, ideal for uses such as interactive video and database synchronization.

It’s important to note that speeds for Low & Medium CoS can be influenced by various factors, including network congestion, user equipment, the remote party’s system, and fibre transmission overheads.

3/ The High CoS (ensures 100% CIR)

Provides guaranteed speeds up to the network boundary point, perfect for VOIP/Hosted Voice and interactive video, and real time cloud applications.

This service is unaffected by network utilization and congestion due to a 1:1 Contention Ratio.

Ideal service for critical business applications including hosted cloud services, voice, video conferencing and CRM databases that require a guaranteed bandwidth.

Please note: For High CoS, network congestion and utilization do not impact the guaranteed speeds to the Network Termination Device (NTD), providing a reliable service for mission critical applications.

Acronym & Jargon Meanings:

Contention Ratio: Simply put, contention ratio is how many people are sharing the same internet cable as you. The more people who are connected the slower your broadband might be. With a contention ratio of 1:1 it means you are NOT sharing the cable with anyone and therefore your speed is guaranteed at all times.

CIR: Committed Information Rate (I.e., how much of the bandwidth is guaranteed).

EIR: Exchange Information Rate (I.e., how much of the bandwidth is provided as best effort and is not guaranteed).

nbn™ Enterprise Ethernet plans offer a 12hr fault fix PNS (Priority Network Support) / SLA as standard. Optional enhanced PNS / SLAs (eSLA) of 8 and 4hrs fault fix is available in most locations.

Priority Network Support (PNS) enhances our NBN-EE offerings, providing a specialized onboarding process and improved fault restoration times for all our nbn™ Enterprise Ethernet plans.

Designed for businesses that rely heavily on their data and need superior support, PNS guarantees a 12-hour fault restoration timeframe.

For those requiring even faster service, we offer the option to reduce this time to 8 or 6 hours for an optional additional fee.

The following is included in all our NBN-EE services.

  • An enterprise-grade nbn™ Enterprise Ethernet connection
  • Unlimited free data with no shaping
  • A free IP address
  • 99.95 % uptime service availability commitment
  • Premium-12 Service Assurance target
  • Optional Premium & Gold SLAs (better Service Assurance target commitments for those who really need it)

When a nbn™ Enterprise Ethernet service is provisioned at your site, a Network Terminating Device (NTD) is installed in your premises, serving as the point of handoff at the nbn co NTD.

This device functions as the gateway to Fibre Internet and is placed in a secure spot, typically in the communications room’s rack.

nbn™ Co is responsible for configuring the NTD to ensure compatibility with your service.

To integrate this setup into your existing network, you simply need to connect it to the NTD using a router or a Layer 2/Layer 3 network switch.

Yes. The installation of the service includes the business Network Termination Device (NTU).

Please note, however, that you will require additional hardware such as routers, firewalls, or other necessary equipment that will need to be provide by you.

All hardware after the NTU will be your responsibility in regard to maintenance and configuration.

What Our Customers Are Saying…

Explore firsthand experiences with Voice Connect through testimonials that showcase our customer’s satisfaction, trust, and the excellence of our cutting-edge telecommunication solutions.

Our company switched to Voice Connect and the difference has been night and day. The lightning-fast speeds and rock-solid reliability have transformed our operations. The customer support is top-notch, always responsive and helpful. We couldn’t be happier with our decision to choose Voice Connect. Highly recommended!

Leah H. – Administrator
Industry Type: Medical

We moved our business early last year and engaged Voice Connect to assist with planning and setup of our new office. As a result, the move was highly successful and went without a problem. It was tremendous that they supplied us with temporary wireless internet while our service was being connected so we could use our VoIP phones.
They took care of the NBN connection and made sure we had the correct infrastructure setup too. We couldn’t be happier with choosing Voice Connect.

Mike S. – Senior IT Manager
Industry Type: Building Construction

Thanks to Voice Connect our telecommunication problems have gone away. It is a relief that they sorted all our problems, and we can now communicate with our customers effectively again. We can once again concentrate on running our business instead of trying to fix our phone system. Thank you!

Robert M. – Personnel Manager
Industry Type: National Social Help Line

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